At Facebook, Don Faul and his team faced one of the more goliath tasks anyone in tech has ever faced. It was his job, as VP of Online Operations, to ensure a good experience for the site’s hundreds of millions of users — including responding to reports of abuse, flagged content, and other bad experiences. This boiled down to supporting his intrepid team members — sometimes spending entire days dealing with the toughest of human issues — to do their best work and stay motivated against overwhelming odds. The skill that made the critical difference: Being able to tell good stories.
This entry was posted in Featured Posts, Uncategorized, Updates and tagged entrepreneur, entrepreneurship, favorite, featured, startups, Strategy. Bookmark the permalink.